What to do if you forgot your iPhone password. Tech Tips from Best Buy.

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1 year ago

Ever put in the wrong passcode on your iPhone a few too many times? There are two ways to reset the passcode, and both involve erasing and restoring your iPhone. First up, erase your phone wirelessly. On that "wrong passcode" screen, hit “Erase iPhone” and enter your Apple ID password. After erasing, follow the setup steps to restore from a backup. Another option is to use your computer to restore your iPhone in Recovery Mode. Power off your iPhone and connect it with a USB cable to your Mac or PC while holding a specific button (varies by iPhone model, see video). Once you see the Recovery Mode screen, use Finder or iTunes, depending on your OS, to connect with your iPhone and follow the prompts on your screen. If your iPhone leaves the recovery mode mid-process, let the download finish, turn off your iPhone and start again. Then restore from a backup, either from iCloud or your computer. Connect live with a Best Buy product expert over chat, voice or video: https://bby.me/grksv1 For additional tech products and tips, subscribe to Best Buy: https://bby.me/Subscribe Skip ahead: 0:00 – Introduction 0:22 – What to do if I forgot my iPhone password? 0:33 – How to erase your iPhone wirelessly. 1:13 – How to restore your iPhone with Finder or iTunes. For more info on how to restore your iPhone using a backup, check out our video: How to transfer data from iPhone to iPhone. https://youtu.be/fQf9LT4ZdX0 Learn more about Apple products: https://bby.me/u1ag0d Shop the products from this video: Apple - iPhone 14 Pro 128GB - Space Black (Verizon): https://bby.me/uxh0jp MacBook Air 13.6" Laptop - Apple M2 chip - 8GB Memory - 256GB SSD - Space Gray: https://bby.me/2n2f4i Apple - 3.3' USB Type C-to-Lightning Charging Cable – White: https://bby.me/613sxq

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